{"id":518,"date":"2025-01-16T19:42:16","date_gmt":"2025-01-16T16:42:16","guid":{"rendered":"https:\/\/www.beconcrete.lt\/?page_id=518"},"modified":"2025-04-24T16:31:42","modified_gmt":"2025-04-24T13:31:42","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.testeris.beconcrete.lt\/en\/return-policy\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-base-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-36f65c2d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-ef10d34a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-fbd00b99 wp-block-column-is-layout-constrained\" style=\"flex-basis:40%\">\n<p class=\"wp-block-paragraph\">Your return process for purchases<br><br>Any questions?<br>Email info@beconcrete.lt <br>Call +370 69 134799<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-0c22cdd7 wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p class=\"has-heading-font-family has-x-large-font-size wp-block-paragraph\" style=\"line-height:1.2\">In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3afcaa04 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-container-content-9cfa9a5a wp-block-paragraph\"><strong>Return Process.<\/strong> To return an item, please email customer service <strong>at\u00a0info@beconcrete.lt\u00a0to inform about the return with your order number and the reason for return<\/strong>. After receiving confirmation by e-mail,\u00a0place the item securely in its original packaging,\u00a0and mail your return to the following address:<br><br><strong>Santari\u0161ki\u0173 g. 57A &#8211; 19<br>Vilnius, LT-08441<br>Lithuania<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Refunds.<\/strong> After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.\u00a0We will notify you by email when your return has been processed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Questions. If you have any questions concerning our return policy, please contact us at: <strong>info@beconcrete.lt or call us <br>+370 69 134799.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-accent-5-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-36f65c2d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-a0d91a25 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<figure class=\"wp-block-image size-full is-style-rounded wp-duotone-duotone-1 is-style-rounded--1\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-scaled.jpg\" alt=\"\" class=\"wp-image-257\" style=\"aspect-ratio:4\/3;object-fit:cover\" srcset=\"https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-scaled.jpg 2560w, https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-300x200.jpg 300w, https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-1024x683.jpg 1024w, https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-768x512.jpg 768w, https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-1536x1024.jpg 1536w, https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-2048x1365.jpg 2048w, https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-1320x880.jpg 1320w, https:\/\/www.testeris.beconcrete.lt\/wp-content\/uploads\/2024\/12\/Bookend-Book-Holder-Mountai-Home-Decor-Casting-Powder-Be-Concrete02-600x400.jpg 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<h2 class=\"wp-block-heading\">Your opinions matter to us, and we\u2019re committed to ensuring you\u2019re completely satisfied with our products.<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your return process for purchases Any questions?Email info@beconcrete.lt Call +370 69 134799 In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-518","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return and refund policy - Testeris<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:locale:alternate\" content=\"lt\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and refund policy - Testeris\" \/>\n<meta property=\"og:description\" content=\"Your return process for purchases Any questions?Email info@beconcrete.lt Call +370 69 134799 In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. 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